Frequently Asked Questions
If you can’t find your answer, ask us directly.
Showing all questions
How do I access my courses? +
Sign in, go to your dashboard, and access enrolled courses anytime.
Do you offer certificates? +
Yes, after completing assessments you can download a shareable certificate.
What is the refund policy? +
Full refunds within 7 days if less than 20% of the content was consumed.
Can I learn at my own pace? +
Yes, courses are asynchronous with lifetime access unless otherwise noted.
Are subtitles and translations available? +
Most lessons include English subtitles. Select courses offer additional languages.
Can I download materials? +
Yes, recipes and prep lists are downloadable. Video downloads may vary per course.
How do I update my payment method? +
Go to Account → Billing, add a new card, then set it as default.
Do you have gift options? +
Digital gift cards are available for select courses during checkout.
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